It’s not guesswork when Glen McCooke diagnoses your appliance’s fault – it’s computerised certainty. And his success is such that’s he’s taken on an engineer. Being Covid-aware and using PPE has helped business stay buoyant.
Glen, a registered contractor for Hotpoint and Whirlpool, has the computer software to plug in your machine and find a fault for makes under the Hotpoint umbrella, including Indesit, Creda, Ariston and Cannon.
Glen, 37, who spent 14 years with a large appliance repairer before going on his own seven years ago, can also repair any other make of washing machine, tumble dryer, electric cooker, dishwasher or vacuum cleaner. With Hotpoint, he trained with Multibrand to give him expertise in makes such as Bosch, Beko, Bush, Zanussi and Electrolux.
He also repairs Miele machines, which, he says, engineers avoid. Glen aims to respond on the same day or next day. He says: “I am reliable, I have many years’ experience and am good at my job. As long as I can get the right part, I’m confident I can fix any machine. My customers get manufacturer standard repairs at local tradesmen prices.” If a repair is too costly, Glen can supply a new machine for a better price than many internet firms.
He knows it can be hard to fix a visit and is as flexible as possible. He has five-star reviews across
yell.com, social media and Google. Get in touch to find out more.
