A different and modern approach is paying off for solicitor Angela Bartley. “I don’t sit behind a big
desk in a huge comfy chair while the client sits on a normal chair. We are equals around a table,”
says Angela. Her firm has grown rapidly and she is now assisted by conveyancing and private client solicitor Enda O’Brien, and a support team of six.
Angela’s desire to be different includes: Fixed fees Clients know what to pay beforehand and can budget “so they are not worrying about every small email costing them money. Our prices are very competitive.” Availability Phones are answered 8am to 8pm (hence the name), so clients don’t have to disrupt their working day. Regular team meetings mean the person on the phone is familiar with your case. Fast response “We have a fast turnaround time for client communications,” says Angela. “We will respond to 99 per cent of clients within 24 hours and 95 per cent within six working hours.”
Angela spurns the traditional image of a “typical solicitor nobody can get hold of”. People really like the extra hours and her fresh approach. “We are accessible – I explain things in a way that is clear and appropriate,” she says. “Clients like us and we have lots of recommendations.”
The 828 services also include probate (dealing with estates). Longridge-born and bred, Angela studied law at UCLAN after St Cecilia’s RC High School and worked for bigger companies for seven years before setting up on her own nine years ago. Over that time, she’s helped numerous clients, moving from her home to a small office on Berry Lane and now her large office at Number 45.
Her firm handles residential property, family law and private client work such as Wills, Probate and Powers of Attorney. The team at 828 offer a free first consultation and can visit you at home if requested. See also her simple, easy to use website for further details.
